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enable_eligibility

“Client does not enabled eligibility.”

Log into the CRM Giving this error. Prod https://crm.brighthorizons.com/main.aspx INT https://bhintcrm.brighthorizons.com/main.aspx Perf https://bhloadcrm.bhdts.com/main.aspx STG https://bhstgcrm.brighthorizons.com/main.aspx Navigate to the entry for the account you’re working on. On the default General section: • Scroll down to Account Type and Lines of Business

Select Back-Up Care “Yes” temporarily Now go to Back-Up Client section

Lower down there is the field Client Uses Eligibility

Check Yes Now go back up and turn Back-Up Care = No, and save the record

If it’s also needed, add Back-Up Program Parameters:

Click Add New Back-Up Program Parameters

Name the Parameter for the account.

Click Save and Close

If also needed to add the Eligibility Threshold:

The threshold was defined earlier for this account, but if there wasn’t a record here, you would click

Then you’d name the record after the account, and set all 3 thresholds to ‘10’

Click Save and Close

enable_eligibility.txt · Last modified: 2018/06/04 09:49 by lenhartp